Vendor Privacy Policy
1. Introduction
This Privacy Policy explains how Knotentials (“we”, “our”, or “us”) collects, uses, and protects information related to vendors, service providers, and organizations (“Vendors”) who use the Knotentials Vendor Portal.
This policy applies only to vendor-facing services and is separate from the end-user privacy policy.
2. Information We Collect
We collect information you provide directly when registering, managing your profile, or interacting with the platform.
- Account Information: name, email address, password, role or permissions
- Business Details: business name, category, description, portfolio media, pricing, availability
- Communication Data: messages with users or Knotentials support
- Technical Data: device information, IP address, browser type, activity logs
3. How We Use Your Information
Your information is used to:
- Create and manage your vendor account
- Display your profile to potential customers
- Facilitate communication and inquiries
- Improve platform performance and vendor tools
- Prevent fraud, abuse, and unauthorized access
4. Profile Visibility & Marketplace Use
Vendor profiles may be visible to end-users of Knotentials. Information you choose to make public (such as business name, services, or portfolio content) will be accessible to users browsing the platform.
You are responsible for ensuring that any content you upload complies with applicable laws and does not infringe third-party rights.
5. Data Sharing
We do not sell vendor data. We may share information only:
- With service providers who support platform operations
- When required by law or legal process
- To protect the rights, safety, or integrity of Knotentials
6. Data Security
We apply technical and organizational safeguards designed to protect vendor information against unauthorized access, alteration, or disclosure. While we follow industry best practices, no system is completely secure.
7. Data Retention
Vendor data is retained only as long as necessary to provide services, meet legal obligations, or resolve disputes. You may request account deletion at any time.
8. Your Rights
Depending on your location, you may have the right to access, update, correct, or delete your personal data, as well as object to certain processing activities.
9. Contact Us
If you have questions or concerns about this Vendor Privacy Policy, contact us at:privacy@knotentials.com